Patient Account Representative

-Responsible for all aspects of follow up and collections (phone calls, accessing payer websites)

-Identify issues and provide suggestions for resolution

-Document pertinent collection activity performed

-Verify claims adjudication

-Contact patients via phone or letter to obtain additional info

-Perform appropriate billing functions, including manual re-bills as well as electronic submissions to payers

-Edit claims to meet and satisfy billing compliance guidelines for electronic submission

-Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory