Customer Service Assistant Manager

Customer Service Assistant Manager

Are you an experienced Customer Service Assistant Manager looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Customer Service Assistant Manager Daily Responsibilities:

• Assistant Customer Service Managers usually play the role of a front man

• Assistant customer service managers communicate with customers personally or through various mediums such as phone, fax, emails, chat or other types of communication gateways

• In addition, they are assistants to the Customer Service Manager

• Assist in completing the duties of the customer service manager

• They serve as the customer service manager when their superior is not around

• Supervise their workers while ensuring that every task is done correctly and effectively and make sure that all aspects of customer service are established well

• Responsible for helping in the development and execution of training programs for customer service representatives

• Elevating all personnel performance related issues to the Manager of customer service immediately

• Provide excellent customer service to internal and external customers

• Overseeing a team of 30 employees

Hours for this Position: TBD

Advantages of this Opportunity:

• Competitive salary, negotiable based on relevant experience

• Benefits offered, Medical, Dental, and Vision

• Fun and positive work environment