Member Service/Provider Service Healthcare Rep

Job Title Member Service/Provider Service Healthcare Rep

City, State: Tacoma, Washington

Position Summary:

Receive and respond to member/provider inquires.  

Hours for this Position:

M-F 8:00-5:00 pm

Advantages of this Opportunity: 

•Competitive salary 14-19hr

•Fun and positive work environment

•Long term position (Benefits Offered)

•Advancement Opportunities

More Insight of Daily Responsibilities:  

•Receive and respond to all telephone or written correspondence inquiries from members within established timeframes and policies.

•Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate.

•Document in the computer system all members’ issues and resolution.

•Utilize current reference materials to assist and resolve any member inquiries.

•May coordinate member transportation.