Research Solutions Specialist - TERM

This role is a high-level, versatile expert. Provides critical surge capacity and strategic problem-solving across the FAS research enterprise with two primary functions: 1) Research Portfolio Management. Covers RPM/Sr RPM role during vacancies; 2) Concierge Navigation. Minimizes administrative friction for PIs and RPMs by interpreting complex policies and providing clear resolution paths. Bridges gap between PI, unit, and central offices, integrating problem solving. 

Profile: Fully experienced professional. Independently perform complex tasks. May serve as a resource to colleagues. 

Knowledge: Apply professional knowledge and understanding of concepts. Principles and technical capabilities to execute complex analyses and projects. 

Complexity: Independently work on complex projects of medium to large scope. May refer to precedents and defined parameters. Provide technical advice and problem resolution for a school/unit community on varied issues. 

Autonomy: Complete work independently, exercising sound judgement within established guidelines. Seek general guidance only when needed. 

Interaction: Collaborate with colleagues and stakeholders to address sensitive matters and work to build consensus. May provide guidance to colleagues and deliver trainings.

Responsibilities Include: 

• FAS Research Portfolio Management • Manage research portfolios with an emphasis on post-award management 

• Collaborate directly with PIs to provide strategic financial oversight and ensure compliance with sponsor guidelines 

• Partner with local units and RPMs to facilitate audit responses and ensure all documentation meets federal and institutional standards 

• Mentor and lead the onboarding and one-on-one coaching of new research administration personnel within FAS to standardize best practices

• Concierge and navigation services • Act as a dedicated troubleshooter for PIs and RPMs on complex and/or multi-departmental research administration issues 

• Manage the escalation of sensitive or urgent  matters by providing decision-makers with a well-researched briefing of the issue and proposed solutions 

• Provide expert advice on unconventional research scenarios where standard policy application is unclear, balancing operational needs with compliance 

• Knowledge design and process improvement • Develop decision trees, FAQs and guides to simplify and communicate complex institutional processes 

• Identify systemic workflow bottlenecks and recommend process improvement to reduce the administrative burden on the researchers 

Working Conditions:

 

• This position is designated as a hybrid. Work needs will determine on-campus presence, with an expectation of 1–3 days on campus per week, with flexibility in scheduling onsite days in consultation with the manager and team. On-site attendance requirements may vary based on assigned departments and evolving business needs. 

Physical Requirements:

• Sitting and using near vision for reading and computer work for extended periods of time.