Product Manager, Learning

About the Team

The ChatGPT product team is a rapidly evolving, high-impact group within OpenAI that builds intuitive, safe, and useful AI-powered experiences for millions of people worldwide. Our team brings together engineering, design, research, and product to explore how conversational AI can help people learn, create, and solve problems.

AI has the potential to transform how millions of people learn, teach, and achieve their goals. Learning is one of the top use cases on ChatGPT— not only for students, but also for adults building new skills in a rapidly changing world. The Education team is focused on advancing how humans learn with AI and working to make high-quality learning accessible. We aim to deliver measurable gains in cognition and achievement, partnering closely with students, educators, and country leaders to ensure new tools are safe, effective, and trusted.

About the Role

As a Product Manager for Education & Learning, you will shape the strategy and build products to advance learning experiences in ChatGPT— defining a category that could reshape classrooms, careers, and lifelong learning. You’ll collaborate with cross-functional partners—from AI research to design to go-to-market—to build ChatGPT into a true learning agent and ensure those products you build meet the needs of stakeholders throughout the ecosystem. You will also partner closely with product teams across growth, youth well-being, and enterprise to ensure alignment and maximize impact.

This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you will:

- Define and drive the product vision for education and learning in ChatGPT.

- Partner with research teams to explore how AI can better advance learning outcomes

- Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to bring education features to life.

- Partner with xfn growth, GTM, and marketing teams to bring the tools to students, adult learners, and educators.

- Work with external partners in academia, education, and workforce development to track outcomes & ensure products are safe, effective, and aligned with real-world needs.

- Use both data and user feedback to validate impact and guide product direction.

You might thrive in this role if you:

- Have 10+ years of product management experience with strong leadership, xfn collaboration, and communication skills.

- Bring experience in education, EdTech, or learning research, or are eager to dive into complex, research-driven problem spaces.

- Have built and scaled impactful consumer products.

- Are motivated by OpenAI’s mission and excited to build products that help people learn.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.