Technical Writer

SOS International LLC (SOSi) is seeking a Technical Writer III to support our team in Charleston, SC. This role sits within the Project Management Office (PMO) and provides documentation support across the program's tiered service delivery model - functional requirements, technical analysis, build/release documentation, and QA artifacts. The Technical Writer works directly with tier leads and subject matter experts to produce clear, conformant documentation; the Technical Writer does not independently determine functional or technical content and does not report to or take direction from any single operational tier.

ESSENTIAL JOB DUTIES

• Draft and maintain governance-required documentation across the program's service tiers, including Functional Requirements Documents, Technical Analysis Packages, Build Checklists, Release Notes, and QA/Code Review documentation, under the direction and sign-off authority of the responsible tier lead.

• Participate in functional and technical analysis sessions to gather requirements directly from tier leads, analysts, and subject matter experts, translating discussion into structured, conformant written artifacts.

• Ensure all documentation conforms to established program templates, naming conventions, and quality gate standards.

• Maintain consistency of style, terminology, and structure across documentation produced for different tiers and teams.

• Support Jira-based documentation workflows, including maintaining artifact linkage between tickets and their associated governance documents.

• Revise documentation through successive gate reviews based on feedback from team members and management.

• Manage documentation workload across multiple tiers concurrently and prioritize according to team deadlines and work cycles.