Cafe Specialist - Quick Service Restaurant (QSR)

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitality

• Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)

• Ensures all items are dated and following First in First Out (FIFO) standards

• Manages transactions and ensures accurate accounting

• Prepares necessary collateral, weighs, labels, packages and serves products

• Supports, motivates, guides, educates and mentors team members

• Monitors inventory, checks orders and distributes supplies as needed throughout the department

• Ensures department complies with all quality, health, safety and sanitation standards

• Documents, investigates, resolve and escalates guest incidents

• Assists with administrative duties as needed

• Performs other duties as required or assigned