Human Resource Specialist

Provide information and interpretation of policies and procedures to management and team members. Collect, prepare, and analyze reports regarding a variety of employment-related topics. Investigate team member-related complaints or other matters.

• Provide information and interpretation of policies and procedures to management and team members.

• Collect, analyze, and prepare reports regarding employment and labor-related matters. 

• Investigate team member-related complaints or other matters, gathering basic information and witness statements.

• Collaborate with Team Member Services, providing information and documents as requested and directing team members for assistance as appropriate.

• Conduct property-specific team member orientation and onboarding to ensure a positive new hire experience.

• Coordinate team member activities and recognition programs to increase team member engagement (e.g., United Way, TMOQ, Service Awards).

• Coordinate property health and benefits events and activities (e.g., annual open enrollment meetings, health screenings, and Hepatitis B immunizations).

• Administer LAB learning center, communicating requirements and preparing completion reports. ·

• Serve as liaison between team members and United Way in the administration of the Crisis Fund, ensuring proper completion of forms, explaining eligibility requirements, and maintaining confidentiality of team member needs.

• Administer systems-related transactions as needed in applicant tracking system, HR information system (HRIS), and learning management system.

• Provide support to team members via phone calls, walk-in requests, emails, etc.

• Offer a high level of internal customer service to team members to answer their HR related questions and provide appropriate guidance and support for their requests.