Senior Manager, SoFi Plus Member Acquisition

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We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

We are seeking a Senior Manager, SoFi Plus Growth to help accelerate membership growth for SoFi Plus within the Member Business Unit. This role will focus on overall funnel optimization, sizing addressable market opportunities, leading the development of member signup experiences across teams, and tracking all placement performance. Success in this role will directly support our ambition to serve millions of SoFi Plus members with the best financial services subscription in the world.

The role will be directly responsible for identifying high-leverage in-product placements, analyzing opportunities within the funnel, and determining how best to address segment growth. They will build the measurement framework to track impression coverage and performance, along with optimization targets. A key aspect of this role is acting as a full-stack operator who can partner with other business units, using data to build compelling business cases to integrate SoFi Plus across the member experience.

This is a highly analytical and cross-functional role for someone who can translate data into insights that create growth, drive alignment across teams, and create clear executive-ready updates.

What you'll do:

• Opportunity Sizing & Segmentation: Own addressable market opportunity sizing and segment definitions by population and placement type.

• Performance Reporting: Own all-up placement and impression performance, including performance readouts, insight generation, and recommendations for optimization.

• Measurement Frameworks: Build and maintain reporting on reach, impression coverage, placement performance, and incremental improvements over time.

• Funnel Analysis: Analyze opportunities and drop-offs throughout the product funnel, ensuring new placements connect eligible members to SoFi Plus seamlessly.

• Ecosystem Placement Strategy: Own the overall placement and funnel optimization strategy, driving the execution roadmap for SoFi Plus member growth across the member ecosystem.

• Traffic & Business Forecasting: Collaborate with Product, Marketing, and Data teams to forecast direct traffic, model adoption rates, and project the downstream business impact of new placements.

• Launch Program Management: Track launch timelines for placements highlighting cross-functional dependencies, risks, blockers, and readiness gaps.

• Cross-Business Partnership: Partner with leads in other business units to build compelling, data-backed cases to incorporate Plus in order to lift their own core metrics.

• Risk & Growth Alignment: Partner with Risk leaders on how to safely execute against our growth vision, carefully balancing aggressive expansion with financial, fraud, and operational risk concerns.

• Executive Communication: Lead executive updates, readiness reviews, and stakeholder communications related to SoFi Plus growth priorities and progress.

• Operational Excellence: Create operating mechanisms that improve transparency, accountability, and decision-making across workstreams.

What you'll need:

• 10+ years of relevant experience in product management, product strategy, portfolio management, growth, analytics, marketing strategy, or a related field.

• Demonstrated experience using data to size opportunities, prioritize growth initiatives, and influence product or business decisions.

• Strong analytical skills, including comfort working with large datasets, funnel metrics, segmentation, experimentation, and performance reporting – especially through the use of AI-powered tooling.

• Experience defining addressable audiences, channel opportunities, growth levers, and measurement frameworks.

• Proven ability to lead cross-functional initiatives and influence in a fast-paced, ambiguous environment without relying on formal authority.

• Excellent written and verbal communication skills, with experience preparing executive-level updates, business reviews, and decision materials.

• Strong program-management discipline, including the ability to manage timelines, dependencies, risks, readiness reviews, and stakeholder accountability.

• Ability to connect strategic priorities with operational execution and measurable business outcomes.

• High ownership mindset, strong judgment, and willingness to roll up your sleeves to get work done.

Nice to Haves:

• Experience in consumer fintech, financial services, subscriptions, loyalty, membership, or rewards programs.

• Experience with lifecycle marketing, in-product growth surfaces, onsite/app placements, CRM channels, or paid/owned acquisition channels.

• Experience partnering with analytics teams to build dashboards, measurement frameworks, or growth experimentation plans.

• Experience working in regulated environments with Legal, Compliance, Risk, or Operations stakeholders.

• Familiarity with SoFi products, SoFi Plus, rewards, member engagement, or cross-product growth motions.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

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Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.