Ground Network Operations Agent - Night Shift

Ground Network Operations Agents support the execution of the GNS by managing nightly truck operations and managing the GNS shipments through the network. 

Duties and Responsibilities

• Create operating records for scheduled and ad hoc truck routes in Expeditors’ systems.

• Coordinate the recovery of cargo from CFS facilities or 3rd party locations for induction into the Ground Network.

• Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.

• Manage system updates.

• Receive and inspect network inbound and transfer freight as needed.

• Identify potential operational delays and capacity constraints in the ground network.

• Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.

• Record system delays and perform root analysis as necessary. 

• Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring work flows.

• Ensure service provider equipment is in place at regional branches to facilitate operations.

• Perform service provider reviews and update CRM as necessary.

HOURS:   Sunday - Tuesday, Friday -Saturday 16:00 -23:59 (Off Wednesday/Thursday)