Air Export Billing and Compliance Agent

• Complete EEI filings for all shipments that are ready and/or SMPd and process the shipment

• Complete Billing and Invoicing for all files that are processed

• Manage all department EDEs and collaborate on root cause analysis and solutions

• Manage all department FDS billing

• Manage all department EDMAs and collaborate on root cause analysis and solutions

• Receive documents

• Route shipments

• Manage your desk to customer and company KPIs

• Timely reply to all emails

• Complete 52 hours of training credit per year

• Timely problem solving/resolution

• Any functions deemed necessary by supervisor or manager

• Develop friendly and professional relationships with customers

• Train peers, as needed

• Action miscellaneous accounting items that pertain to assigned accounts

• Send shipment alerts to all customers and keep them updated on the progress of their shipments

• Must comply with Expeditors and Government regulations/policies

• Must maintain and preserve company culture

• Must display a willingness to work in a team environment