Community Relations Counselor

• Meet all expectations of meaningful contacts, leases and occupancy.

• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.

• Secure the required number of budgeted move ins and achieve net gains each month.

• Develop and maintain a good working relationship with residents, families, and professional providers of care.   

• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.

• Report all sales activity to supervisor daily.

• Assure every alternative is considered before closing a lead. 

• Treat each inquiry with value.

• Maintain confidentiality of all pertinent information.