Operations Specialist SNF

• In communities with an Executive Director vacancy, serve as onsite executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.

• Provide added support as needed to incumbent executive directors, including but not limited to recruiting, onboarding, training, leadership, and management coaching.

• Manage budget and cash flow and maintain budget accountability.

• Manage occupancy and revenue expectations with sales team, aggressively anticipate and minimize negative budget variances and deficits.

• Hire, train, discipline, and terminate employees in accordance with company policy.

• Maintain all local, state, and federal licenses.

• Maintain resident retention by working with residents and their families, resolving any issues that arise.

• Lead staff meetings.

• Assist in answering resident billing issues. Also maintain the ancillary charge worksheet on a weekly basis.

• Ensure that move-in deposits and rents are deposited in a timely manner.

• Send monthly delinquent notices and follow collection guidelines.

• Process resident lease renewal letters.

• Ensure that payroll is accurately prepared and reported to the corporate office at the time designated.

• Ensure that accounts payable procedures are processed timely & accurately.

• Ensure that all proprietary, financial, and resident information is kept confidential.

• Monitor and record petty cash disbursements and reconcile to replenish.

• Process workers compensation claims.