Medical Assistant

Optimal Care is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About the Role

Bring hands-on clinical support directly to patients while working alongside providers to deliver high-quality, personalized care in the field. As a Medical Assistant with Physician Services, you'll perform routine clinical procedures, obtain vital signs and diagnostic information, prepare laboratory specimens, administer approved injections, and help ensure providers have the information and resources needed for each patient visit. You'll also help patients understand their care by clearly and compassionately explaining procedures, medications, and provider instructions while maintaining a safe and comfortable care environment.

This role is ideal for a dependable, patient-focused Medical Assistant who enjoys variety, independence, and being part of a mobile care team. You'll prepare for daily visits by reviewing electronic medical records, maintaining clinical supplies and equipment, securing necessary documentation, and ensuring the vehicle and materials used in the field are ready for patient care. When supporting the office, you'll assist with phones, patient documentation, new patient materials, and other administrative needs. Through your clinical skills, organization, and compassionate communication, you'll help create a seamless experience for both patients and providers while supporting exceptional care wherever our patients call home.

Location

• Office Location: Grand Rapids, MI

• Main Service Area:  Hudsonville into Grand Rapids

• This role is a high travel position and requires daily travel within the service area to provide care to patients in their homes, assisted living facilities, or nursing homes

• Approximately 75% field work and 25% office work

• The ideal candidate would be willing to train in Jackson, MI (mileage and hotel provided), but we can be flexible

Hours

• Monday to Friday, 8 a.m. to 5 p.m.

Required Qualifications

• High School Graduate or GED

• Previous clinical experience

• Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Preferred Qualifications

• Certificate in Medical Assisting and/or Phlebotomy

• Experience with geriatric patients

Essential Skills and Competencies

• Ability to perform phlebotomy, obtain patient vitals, and give injections

• Excellent verbal and written communication skills

• Must be able to lift at least 35lbs and bear the weight of an average adult effectively

Pay Range

$18—$22 USD

How We Care for You

• Minimum of 3 Weeks Paid Time Off (PTO)

• Medical, Dental, and Vision Insurance

• HSA and FSA options including Dependent Care

• Company paid Short Term Disability

• Company paid Life Insurance

• 401(k) with Employer Match

• Mileage Reimbursement

• Company Vehicle Program for field roles

• Pet Insurance

• ID and Fraud Protection

• And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.