Service Dispatcher

Are you a pro at keeping things organized and making sure operations run smoothly? Do you thrive in a fast-paced, team-driven environment? If so, Truck Centers, Inc. is looking for a Service Dispatcher to be the key link between our customers, technicians, and service team.

Why Join Truck Centers, Inc.?

We’re a family-owned, people-focused dealership with a passion for delivering exceptional service. As a Service Dispatcher, you’ll play a crucial role in ensuring our technicians have everything they need to get the job done right—on time and with quality.

*This position will work Monday-Friday, 6:00am-3pm.

WHAT YOU'LL DO:

• Coordinate & Assign Repairs – Assign work to technicians based on skill level, certification, and workload.

• Monitor Workflow – Keep an eye on repair progress and make real-time adjustments to keep things moving.

• Communicate with Customers & Team Members – Provide updates on repairs, delays, and estimated completion times.

• Collaborate Across Departments – Work closely with the rest of the Service office and Parts team to minimize delays and ensure smooth repairs.

• Quality Control – Review completed repair orders to ensure all documentation meets company and warranty guidelines.

• Facilitate Shift Changes – Communicate job status and updates to ensure a seamless transition.