Valuation Services Specialist

Randstad is currently recruiting a Valuation Services Specialist for one of the leading global property information, analytics and data-enabled services provider. The ideal candidate would have at least 1 year of mortgage experience, or 1 year with mortgage/residential appraisal.

Duties and Responsibilities:

• Manages a pipeline of appraisal orders using a queue management system.

• Owns the full appraisal order fulfillment process from order entry to order completion, ensuring timely completion of orders.

• Acts as liaison between appraiser and customer to answer questions, provide order status, etc.

• Respond to and document escalation issues; document files with issue resolution.

• Respond to email and phone call inquiries on an as-needed basis.