Configuration Management Manager

Principal Duties and Responsibilities:

• Design, implement and evolve the US ITAM program as mandated by executive management

• Design, implement and evolve an align ITAM Vision, Objectives and Roadmap and ensure alignment with company projects.

• Design, implement and evolve an aligned ITAM Operating Model including budget, stakeholders, roles, responsibilities and accountabilities.

• Design, implement and evolve a process to identify and track software ownership throughout the US.

• Design, implement and evolve a yearly compliance (awareness) training for all users of IT including an acknowledgement, provide yearly internal convention to inform all direct stakeholders.

• Design, implement and evolve ITAM controls on lifecycle processes.

• Comply with global SAM policies.

• Design, implement and evolve clear roles, accountabilities (RACI) and support for stakeholders.

• Design, implement and evolve a yearly advanced training for all IT staff (internal and external) including clear communication on penalties.