IT Support Technician

IT Support Technician works closely with customers and employees to assist in troubleshooting computer hardware and software problems.

Responsibilities: 

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

• Configure, monitor, troubleshoot and maintain all applicable corporate applications.

• Design, configure, and test computer hardware, networking software and operating system software.

• This individual should have a high level of initiative and hand on experience to execute hardware, software and network troubleshooting in a timely and effective manner.

•  Provide end user support, training and inquiries. 

• Develop and maintain documentation.

• Support new development / project activities such as, testing coordination, documentation, and training.

• Other duties, as assigned.