Table Games Floor Supervisor

Oversee table games and team members to ensure that the safety, integrity, security 

and Company and regulatory policies/procedures of the above are upheld. Supervise, 

coach, and support dealers. Maintain superior customer service by identifying, 

cultivating and improving the established player base working towards a positive 

Company image whenever possible. 

• Stand and circulate throughout assigned area.

• Possess thorough knowledge of games assigned to supervise. 

• Calculate all payoffs.

• Understand and monitor compliance with gaming regulations, company policies and 

procedures. 

• Operate computer to access credit line, issue credit. 

• Maintain positive customer relations, evaluate play, and extend complimentary 

services when appropriate.

• Direct and supervise dealers in assigned area.

• Evaluate designated team members’ performance on a yearly basis. 

• Monitor changes of cards and dice; inspect new equipment before allowing into 

play. 

• Resolve customer complaints or refer to Shift Manager when appropriate