Lead Casino Supervisor

• Adhere to guest service requirement listed above. 

• This position has oversight of both the Slots and Table Games department.

• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.

• Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort – St. Charles.

• This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty.

• Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos.

• Address team member questions and concerns; conduct internal investigations as needed.

• Assist the Talent Team with interviews and make recommendations on those to hire.

• Train and develop dealers to ensure highest level of performance.

• Sound knowledge of slots and casino games.

• Knowledgeable of applicable federal, state, and local regulations.

• Fully Competent in Microsoft Office

• Strong problem solving, mediation, coaching, and consulting skills.

• Excellent verbal and written communications skills.

• Excellent interpersonal skills.

• Must have excellent business communication skills and strong time management skills.

• Ability to effectively work independently or as part of a team.

• Must be able to work flexible hours including evenings, weekends, and holidays.

• Must be able to stand a minimum of eight (8) hours 

• Sound knowledge of slots and casino games.

• Knowledgeable of applicable federal, state, and local regulations.

• Fully Competent in Microsoft Office

• Strong problem solving, mediation, coaching, and consulting skills.

• Excellent verbal and written communications skills.

• Excellent interpersonal skills.

• Must have excellent business communication skills and strong time management skills.

• Ability to effectively work independently or as part of a team.

• Must be able to work flexible hours including evenings, weekends, and holidays.

• Must be able to stand a minimum of eight (8) hours.

• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdiction.

• Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.  

• Excellent verbal communication required with sound knowledge of assigned game(s).

• Must be able to work flexible hours including evenings, weekends, and holidays. 

• Must successfully pass background check.

• Must successfully pass an alcohol and drug screening.

• Must be at least 21 years of age.