F&B Shift Supervisor

Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift.

• Maintain daily employee work station and break schedules.

• Ensure prompt and courteous service to customers. 

• Monitor employee compliance with established service standards.

• Greet and communicate with guests in a friendly and courteous manner.

• Oversee the service operation of restaurant during assigned shift.

• Ensure beverage shift operations are opened and closed properly and on time.

• Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.

• Resolve guest complaints in a professional and timely manner.

• Requisition and maintain control of all inventories.

• Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.

• Coordinate cleaning and repairs of beverage outlets.

• Perform related administrative and reporting duties.