F&B Operations Manager

Responsible for the daily front of house operations in assigned food outlets and ensures full compliance with company standards, policies and procedures and all federal, state, and local liquor, health, and safety regulations.

• Oversee the front of house operation of assigned food and beverage outlets.

• Ensure compliance with company standards, policies, procedures and all Federal, State, and local liquor, health and safety regulations.

• Responsible for personnel-related matters including interviewing, hiring, training, coaching, evaluating, promoting, counseling, and discharging.

• Assist the department head with achieving budget goals and objectives. 

• Manage financial matters of the assigned outlets.

• Manages guest service of the assigned outlets and ensures proper team member coverage is achieved during peak periods.

• Ensures prompt and courteous service to customers; resolve guest complaints in a timely and appropriate manner. 

• Represent the Food and Beverage Department in internal and external team member related matters as needed.