Steakhouse- Food Runner

Summary

Receive beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies.  Provides excellent customer service to our fine dining guests.

• Create and ensure a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount

• Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests

• Demonstrates a courteous, friendly, polite, and congenial and efficient attitude

• Relays guest complaints/compliments to the appropriate supervisor

• Adhere to established company and departmental policies, procedures, and guidelines at all times

• Must always adheres to health & sanitation guidelines including food and beverage policy and procedures

• Maintains company and departmental uniform, appearance, and hygiene standards at all times

• Greet and take food and beverage orders from guests, enter orders into computer system

• Prepare food orders, set trays, and transport food & beverage items to food service areas

• Responsible for setting tables including but not limited to proper dressing, napkins, silverware, tabletop condiments, ice buckets, etc.

• Maintain breakdown area

• Completes all established set-up, stocking and closing duties on time

• Maintains a clean, safe, hazard-free environment within area of responsibility

• Clears, clean and resets tables according to procedures

• Must be able to work in a fast-paced operating mode.

• Adheres to state liquor laws

• Performs all related, compatible, and miscellaneous duties as assigned by leadership.