F & B Shift Supervisor

Supervise and coordinate activities of workers in all food and beverage outlets open during assigned shift. 

• Maintain daily employee work station and break schedules. 

• Ensure prompt and courteous service to customers. 

• Monitor employee compliance with established service standards. 

• Greet and communicate with guests in a friendly and courteous manner. 

• Oversee the service operation of restaurant during assigned shift. 

• Ensure beverage shift operations are opened and closed properly and on time. 

• Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur. 

• Resolve guest complaints in a professional and timely manner. 

• Requisition and maintain control of all inventories. 

• Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions. 

• Coordinate cleaning and repairs of beverage outlets. 

• Perform related administrative and reporting duties.