Genetic Counselor - Oncology Support Services

 

Embraces and supports the Performance Improvement philosophy of Munson Healthcare.

Promotes personal and patient safety.

Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and supports RBC unit action plans.

Uses effective customer service/interpersonal skills at all times.

Conducts and/or delegates intake of all referrals. Collect all relevant data via initial contact and follows up via telephone, e-mail, or mail from the referring physician. Includes family history, construction of a multi- generational pedigree, reviewing all relevant medical histories and assessing psychosocial factors.

Summarizes all information in an organized manner and, when needed, reviews cases with a physician.

On a patient by patient basis, may conduct pre-authorization and insurance verification of benefits for genetic counseling and testing. Keeps abreast of trends with reimbursement in the area of genetic counseling and testing (including tumor-genetic and genomic testing). Counsel patients and families about nature of testing, risks, benefits, and possible results.

Arranges special laboratory testing (e.g., specimen collection, processing of specimens, billing), such as molecular DNA testing, skin biopsies, chromosome analysis, etc., explaining test, potential results and implications to the family. Serves as an advocate for families.

Communicates and interprets normal and abnormal test results to patients.

Counsel patients following testing and provide appropriate follow-up, counseling and coordination of any additional testing.

Arranges for additional medical consultations and referrals as necessary. Initiates referrals to appropriate local and community agencies.

Assists with research protocols involving tumor-genetic and genomic testing and germ-line testing.

Collaborates with MHC facilities and community providers to develop new processes and programs that enhance delivery of care in line with best practices.

Performs other duties and responsibilities as assigned.