DEALER (PART TIME)- EXPERIENCE REQUIRED

The Dealer position is responsible for providing superior service to both the internal and external customer.  The position is also responsible for providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures and for maintaining the integrity of the game, as well as for explaining aspects of the games to players unfamiliar with the games. Sound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.

The Dealer: 

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.

• Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.

• As called upon, explains aspects of various games to gaming patrons.    

• Processes all cash and maintains proper handling and accounting for assigned property items.

• Maintains familiarity with other gaming and entertainment/service activities for Belterra Casino Resort & Spa patrons, in order to provide information and correct answers to questions.

• Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.