UTILITY PORTER- CASINO HOUSEKEEPER

The Utility Porter is responsible for the overall cleaning, sanitation and daily upkeep of the Casino in order to provide the best guest experience.

The Utility Porter: 

• Provide extraordinary guest service, positively effects interactions with internal/external guests, resiliency to deal with difficult guests in all types of business condition and the agility to work harmoniously with co-workers.

• Adhere to all regulations established by the Indiana Gaming Commission, United States Coast Guard and other applicable agencies pertaining to riverboat gaming and vessel operations.

• Adhere to the policies and procedures established by Belterra Casino Resort & Spa.

• Perform tasks to maintain the daily appearance of the casino such as:• Clean restrooms. mirrors, sinks, counter tops, and toilets.

• Restock- soap, paper towels, disposable toilet seat covers, and toilet paper dispensers.  

• Maintain cleanliness of slot machines- pick up trash, empty ash trays, wipe down machines, chairs and surrounding areas.

• Vacuum and deep clean casino floor and all entryways.

• Respond to reasonable guest requests or place guest in contact with the appropriate person for assistance.

• Perform all other duties as assigned.