Entry-Level Operations Representative

**Key Responsibilities**

• **Freight Operations & Execution**

• Jump into the action by coordinating and executing shipments from pickup through delivery

• Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on

• Be the problem-solver who resolves service hiccups quickly and professionally

• **Systems & Process Management**

• Get hands-on with load details in our internal systems (including Transport Pro)

• Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower

• Stay organized by ensuring all shipment documentation is complete and ready to go

• **Communication & Collaboration**

• Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly

• Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together

• Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident

 

• **Carrier Sales Exposure & Development**

• Level up your skills by learning how to bid on spot freight and mastering market pricing strategies

• Get involved in sourcing and vetting carriers to cover loads—build your network while you work

• Dive into the exciting world of rate negotiation and carrier relationship management

• Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics