Senior Business Analyst

Job Summary: Lead registrar operations including enrolment services, academic planning, technology solutions implementation, and policy development.

Job-Specific Responsibilities:

 

• Act as a key business process and student systems liaison to our constituents including Harvard University Information Technology (HUIT), Harvard College, and the Griffin Graduate School of Arts and Science (GSAS); guide and prioritize reinvention of existing processes across all sub-units in the FAS Registrar's Office including Academic Planning, Enrollment Services, and Information & Records Management

In collaboration with the Registrar leadership team, contribute to the unit's overall strategic plan; propose robust solutions to FAS complex business needs;

Serve as point of escalation for review of data requests related to student records and course information; conduct data reporting and analysis across registrar portfolios; develop expertise regarding security roles and access to student information systems;

 

• provide support for EMS room reservation system

 

• Serve as primary facilitator of critical training for new employees and advise Business Analysts (BA) in the Registrar's Office on data governance best practices across teams; conduct collaborative Registrar Business Analyst peer group meetings and support mentorship opportunities

• Lead complex user acceptance testing efforts for the student information system and other processes. Ensure that documentation, configuration, and testing of enhancements and fixes meet established deadlines.

• Act as dedicated Business Analyst for Academic Planning unit needs regarding reporting, process reinvention, student information systems training

Working Conditions:

 

• Work is performed in an office setting