Tyler Union - Sales Trainee (Southwest Region)

Learning Objectives

• Gain an in-depth understanding of company processes and operations.

• Develop skills in quality control and manufacturing.

• Learn effective sales and customer service techniques.

• Understand shipping and logistics procedures.

• Acquire knowledge of inside sales strategies.

Upon successful completion of the training, the trainee will be relocated to an open territory. Candidates must be willing to relocate when a territory position becomes available.

Essential Duties and Responsibilities

• Follow all processes and procedures associated with the Tyler Union Safety Management Program and advise management of any deviations.

• Travel through a territory to develop relationships with distribution customers, municipalities, engineers, water companies, and attend industry trade shows.

• Conduct product presentations.

• Enter customer data and other sales data into the database.

• Identify and resolve customer issues involving products, deliveries, and/or service.

• Work in a team atmosphere to develop a strong company image through personal and business development, industry ads, and other media.

• Learn sales administration by rotating through multiple sales office functions.

• Observe the sales process by assisting sales representatives in acquiring new business.

• Practice and test sales strategies by calling existing and new clients, maintaining and developing relationships with clients.

• Assist customers by providing information such as product or service quotes.

• Provide additional administrative support to sales representatives.

• Make rapid and accurate calculations.

• Record sales and send copies to the sales team.

• Update job knowledge by participating in educational training.

• Assist and support sales managers in executing effective sales strategies.

• Participate in marketing and sales activities and events.

• Learn about company products or services and promote them to customers.

• Identify potential customers and generate leads.

• Assist in the preparation and distribution of sales materials.

• Perform administrative tasks such as updating customer records, processing orders, and tracking sales data.

• Respond to customer inquiries and provide excellent customer service.

• Gather customer feedback and communicate it to the sales team and management.

• Participate in sales meetings and training sessions.

• Work towards meeting and surpassing sales targets set by the organization.