Wine Lead

The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager.  

• Provides prompt, efficient and friendly guest service

• Educates guests about Italian wine and assists with wine tastings

• Receives and stocks wine and wine store merchandise

• Assists with wine store inventory, invoice review and requisitions

• Rotates, faces and replenishes merchandise and ensures highest quality standards are met

• Answers the telephone promptly and provides friendly, helpful service to customers who call

• Assists with scheduling and administrative duties

• Performs other duties as required or assigned