Restaurant Host - Terra and PIPA

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel

• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system

• Takes and manages reservations in restaurants that allow reservations

• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability

• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server

• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency

• Performs other duties as required or assigned