Senior Manager, External Communications

WeightWatchers is a global digital health company.

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.

As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

About the Role

The Senior Manager, External Communications will be responsible for executing external communications and storytelling that shapes how the brand shows up across media, culture, and the broader wellness conversation.

Reporting to the Head of PR & External Communications, this role will manage the execution of external communications strategies that drive brand relevance, earned visibility, consumer messaging and media opportunities that drive cultural relevance and audience engagement. This position will work closely with marketing, brand, partnerships, and talent teams to amplify the brand’s voice and help maintain a steady drumbeat of earned storytelling.

The ideal candidate is a strong storyteller and strategic communicator with experience translating brand moments, partnerships, campaigns, company initiatives and business priorities into compelling narratives that resonate with consumers and media alike.

Key Responsibilities

External Storytelling & Brand Narrative

• Manage day-to-day consumer-facing communications and storytelling across media and public channels

• Develop and amplify the brand narrative across consumer press, lifestyle outlets, emerging media and cultural platforms

• Translate brand strategy, campaigns, and partnerships into impactful consumer storytelling opportunities

Consumer PR Strategy

• Support and execute consumer PR initiatives that drive awareness and engagement

• Manage consumer media outreach, story development, and press opportunities

• Identify culturally relevant moments and media opportunities that position the brand within wellness, health, and lifestyle conversations

Brand Communications

• Develop messaging that connects the brand to consumers in a clear, compelling, and culturally relevant way

• Ensure consistency of brand narrative across media opportunities, partnerships, and brand moments

• Partner closely with brand, marketing, partnerships, and talent teams to support campaigns and launches

Media & Cultural Relevance

• Build and maintain relationships with key consumer, business, lifestyle, and wellness media

• Identify opportunities to place the brand in relevant cultural conversations

• Support press strategy for partnerships, events, and brand activations

Agency Management & Execution

• Support management of external PR agencies and help guide day-to-day priorities

• Collaborate closely with agency teams to drive consumer coverage and storytelling opportunities

Cross-Functional Collaboration

• Partner closely with marketing, brand, partnerships, and talent teams to ensure consumer communications supports broader company initiatives

• Work closely with the Head of PR & External Communications to align consumer messaging with the broader corporate narrative and company priorities

Qualifications

• 8+ years experience in public relations, external and consumer communications, or brand storytelling

• Strong background in consumer PR, lifestyle media, and brand communications

• Proven ability to generate impactful media coverage and culturally relevant storytelling opportunities

• Exceptional verbal, writing, messaging, and storytelling skills

• Experience partnering closely with marketing, brand, partnerships, and social teams

• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously

• Strategic thinker combined with hands-on execution and attention to detail

• Comfortable operating in fast-paced, high-visibility environments

Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program.

US Pay Range

$130,000—$145,000 USD

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance.

It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.

Maryland

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Massachusetts

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.

RECRUITMENT SECURITY & FRAUD PREVENTION

At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind:

• Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address.

• Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges.

• Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf.

• Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase.

Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww